Frequently Asked Questions
What is Optum Perks?
Optum Perks is a brand dedicated to delivering real prescription discounts to those who need them the most. Our 100% free coupons can help you get major discounts on all FDA approved medication nationwide. It's as easy as searching for your prescription, finding the location nearest you with the best price, and going to pick up your prescription.
Do I need to register or pay for Optum Perks?
No, your Optum Perks discount card is free to you. We negotiate bulk pricing with pharmaceutical companies and pass the savings directly to you. You will not be charged for using Optum Perks or our coupons.
Where do the savings come from, and how does Optum Perks profit?
"With all these discounts and no fees, how does Optum Perks operate as a business?" The Optum Perks team negotiates discounted medication prices through bulk buying. Because our discount program isn't insurance, it's free. We collect a fee from the discount awarded from big pharmaceutical companies, but never from you.
How do I know if I’m eligible for Optum Perks?
Anyone can use Optum Perks. Since Optum Perks isn’t insurance there are no requirements. Just use your card each time you fill a prescription.
What medications are covered?
You can use Optum Perks to save on most prescription medications. Optum Perks has partnered with a leading pharmacy benefit manager, OptumRx, to negotiate discounted prices on many of the medications you rely on to live a healthy life.
Do I need to pay for my discount card?
No, your Optum Perks discount card is free to you. We negotiate bulk pricing with pharmaceutical companies and pass the savings directly to you. You will never be charged for using Optum Perks or affiliated coupons.
Where can I use my discount card?
Use your Optum Perks discount card at pharmacies nationwide, from the large chains to small independent pharmacies.
I don't have to enroll, do I?
Since Optum Perks isn’t insurance, there is no program or membership to enroll in. Once you receive your card, just show it to your pharmacist and start saving on your prescription medications.
What if I already have insurance, can I still use Optum Perks coupons?
Yes, of course! Our card is not insurance, we simply provide discounts on prescriptions. Since pricing is an ongoing negotiation, please bring both your insurance card and Optum Perks coupon to your pharmacist to see which provides a more cost-effective option for you.
Does using this program count toward my insurance deductible?
No. As mentioned previously, we are not a replacement for insurance. We merely provide discounts through coupons for prescriptions. Any purchases through Optum Perks will not count toward an insurance deductible.
How can Optum Perks coupons help?
Prescription drug prices can be unpredictable, and high out-of-pocket costs can keep people from getting the prescriptions they need to live healthy lives. Our drug coupons can provide deep discounts from these costs and give some relief from rising costs of medications.
Does my pharmacy accept Optum Perks coupons?
You're in luck, Optum Perks coupons are accepted at nearly every pharmacy nationwide and in Puerto Rico. Whether you get your medication from a small independent pharmacy or a large chain, our discounts are accepted at thousands of pharmacies.
If for any reason your pharmacist does not accept your coupon, please call us 24/7 on our pharmacist help line at (1-866-407-8901) and we'll be glad to help you.
Is there a discount on my prescription?
Use our proprietary search engine to input your medication and location specifics. Tell us what you need and where you are and we'll show you the lowest price available in your area. Prices are subject to change, so to find the most accurate price of your medication, have your pharmacist perform a price check using the numbers on the front of your coupon before you purchase.
I'm having trouble finding my specific prescription (brand, dosage, quantity).
If you're having trouble finding your medication and dose, try using the full name and any letters behind it (like adding XR or ER). Send us an email at perks_support@optum.com. Otherwise, please contact our customer service line at 1-866-407-8901, we're glad to help!
Important note for Medicare users
If you have a Medicare Part D plan, you can still use Optum Perks. But drugs purchased with this discount will not count toward your Medicare deductible, and therefore not allow you to exceed your deductible and get out of the "donut hole." Contact your plan administrator to get the details. Not all plans are the same.
Have a question we didn’t answer?
Call us: 1-866-407-8901