In most cases, the flu will go away on its own without the need to see a doctor. But if you have severe flu symptoms or are at risk of serious complications, it’s usually a good idea to seek medical attention. This includes if you are one of the following groups:
- older adults
- young children
- pregnant people
- people with chronic conditions (e.g., asthma, diabetes, heart disease)
- people who are immunocompromised
In otherwise healthy people, flu symptoms should last around 7 to 10 days. If your symptoms don’t improve within this time, or seem to be getting worse, this is also a signal that you should seek medical attention.
————–
Need a diagnosis or prescription for an upper respiratory infection (URI)? You can get discreet and expert on-demand care in as little as 15 minutes through Optum Perks. For $39, answer a few questions online and get a treatment plan from a US-licensed healthcare professional. Get started here.
When to call a doctor vs. when it’s an emergency
For otherwise healthy adults, the following table can help you determine whether to call your doctor, go to urgent care, or seek emergency attention.
| Manage at home | Call your doctor | Go to urgent care | Call 911 |
|---|---|---|---|
| mild fever | mild fever that isn’t improving | fever of up to 103°F that isn’t improving with medication | fever over 104°F |
| runny or stuffy nose | ear pain | severe sore throat | trouble breathing |
| mild cough | persistent cough | severe ear pain | seizures |
| sore throat | persistent nausea and vomiting | persistent cough with chest pain | chest pain or pressure that won’t go away |
| headache | lingering symptoms | shortness of breath when moving or coughing | blue or gray lips or face |
| body aches | vomiting | vomiting or diarrhea lasting more than 24 hours | confusion |
| fatigue | trouble keeping fluids down | severe weakness | |
| mild nausea | worsening symptoms | dehydration |
| Note: Guidance may differ for people at higher risk of complications, such as young children. If in doubt, seek medical advice. |
When can online care help?
In many cases, the flu is managed with home remedies like plenty of rest, hydration, and over-the-counter medications like ibuprofen (Advil) to reduce your fever. However, in some cases, doctors might prescribe medications that fight the virus, known as antivirals. There are 4 antiviral medications used for the flu:
- oseltamivir (Tamiflu)
- zanamivir (Relenza)
- peramivir (Rapivab)
- baloxavir marboxil (Xofluza)
Online care services, including Optum Perks Online Care, may make getting treatment easier. With these services, you can submit an online form answering a few questions about your symptoms, and a US-licensed healthcare professional will respond soon after to prescribe a treatment plan.
Online care may be a good option if you:
- need advice on symptom management
- want to ask about antiviral medication
- need a doctor’s note for school or work

Free prescription coupons
Seriously … free. Explore prices that beat the competition 70% of the time.
Get free cardNext steps
If you’re at risk, don’t wait — call your doctor early. Otherwise, consider home management for your symptoms. If symptoms don’t improve or get worse, seek medical attention.
The best way to prevent getting the flu or reduce the risk of complications is to get a yearly flu vaccine.
—————
Download the free Optum Perks Discount Card to save up to 80% on many prescription medications. Plus, you can now get them delivered to your home in as little as 3 days. Search for your medication here.