Get care anytime, anywhere.
Leave the waiting room behind. For $25, get discreet, personalized, expert care and prescriptions in minutes. No video or scheduling required.
What we treat
Acne
Whiteheads, blackheads, or pimples (red, skin-colored, or pus-filled bumps) on the skin
Altitude sickness prevention
Treatment to prevent altitude sickness for those planning to travel to high altitudes (8,000ft/2,500m or higher)
Anti-aging skin treatment
Prescription and over-the-counter retinoid treatments for anti-aging (not for treatment of acne)
Asthma medication refill
Short term asthma medication refills
Athlete's foot
Burning rash with cracked skin, blisters, or crusts on the feet
Birth Control medication
Start a new birth control medication (implants and IUDs are not available)
Birth Control medication refill
Refill or restart birth control medication (implants and IUDs are not available)
Burns (minor) and sunburns
Injury caused by extreme heat or sun exposure
Canker sore
Open sores inside the mouth that are often painful
Chlamydia exposure
Self-treatment for those exposed to a partner recently diagnosed with chlamydia
Cold sore or fever blister
Sores around the mouth with some burning and tingling before sores appear
Cold sore prevention
Medication to prevent cold sores (for those with a previous diagnosis)
Cold, sinus infection, or flu
Stuffy or runny nose, cough, sore throat, headache, fever, or muscle aches
COVID-19 treatments
Evaluation for COVID-19 (coronavirus) treatment for those with a confirmed diagnosis of COVID-19, with symptoms that started within 5 days, and certain high-risk factors. A prescription is not guaranteed.
Cracks on the corner of the lips
Dry, red, or cracked skin in one or both corners of the mouth
Dental pain
Management of mild to moderate dental pain while waiting to speak to or be seen by a dentist (not for those who are pregnant). Narcotic pain medication is not available.
Diaper rash
Rash on the skin in the diaper area
Ear pain (Swimmer’s Ear)
Itching, redness, or pain of the ear (outer ear infections only)
Eczema
Itchy rash of the skin with a, scaly, or crusty appearance (not caused by direct contact with an irritant)
Emergency contraception
Plan B or Ella to prevent pregnancy after unprotected sex
EpiPen medication refill
Refill of EpiPens for treatment of severe, potentially life-threatening allergic reactions (anaphylaxis)
Erectile Dysfunction
Difficulty getting or maintaining an erection
Eyelash lengthening
Cosmetic treatment that lengthens the eyelashes (for those without eye problems)
Flu exposure
Evaluation for medication to prevent the flu (influenza) after close contact (within 48 hours) with a person with the illness
Gastrointestinal conditions
Symptoms affecting the digestive system, such as constipation, diarrhea, and mild abdominal pain
General medication refill
Short term medication refill (controlled substances not available)
General skin conditions
Symptoms affecting the skin or nails
Genital Herpes medication refill
Refill of genital herpes medication (only for those with a prior genital herpes diagnosis)
Head lice
An itchy scalp from small insects in the hair that lay tiny white oval shaped eggs (nits) that do not brush off
Heartburn or Acid Reflux (GERD)
Burning pain between the stomach and throat often leaving a bitter taste in the mouth (gastroesophageal reflux disease)
Impetigo
Red sores on the face that mainly affect infants and children
Insect bite or sting
Evaluation and symptom relief measures for an insect bite or sting
Jock itch
Red, itchy, ring-shaped, or circular rash on or near the genitals
Low back pain
Pain in the lower back area (must have started within the past 12 weeks)
Malaria prevention
Treatment to prevent malaria for those planning travel to countries where malaria is common
Male pattern baldness
Treatment of hair loss on the scalp for men
Mastitis (breast inflammation or infection)
Breast pain, tenderness, or warmth (only for those who are lactating or breastfeeding)
Migraine medication refill
Short term migraine medication refill (prior migraine diagnosis required)
Motion sickness prevention
Treatment to prevent motion sickness, such as car sickness
Nail condition
Pain, redness, and swelling around the nail or cuticle
Pink eye
Redness, irritation, or drainage of the eyes (conjunctivitis)
Plantar Fasciitis
Pain in the heel or foot
Post-COVID discharge (video required)
COVID-19 (coronavirus) follow-up after being discharged from the hospital or clinic. Start by answering questions online and then have a video visit with a provider.
Quit smoking
Medication and nicotine replacement options to quit smoking and other nicotine-containing products
Ringworm (fungal skin infection)
Red, itchy, circular rash or discolored patches anywhere on the body
Rosacea
Redness, purple or dusky brown discoloration, flushing, red lines or patterns, or small raised bumps (red or yellowish-brown in color) on the face
Seasonal allergies (Allergic Rhinitis)
Stuffy or runny nose, sneezing, eye redness, or itchiness of the eyes, ears, nose, or throat caused by allergies
Shingles
Painful red blisters or crusts usually located on one side of the body
Stye (bump or bumps on the eyelid)
A painful bump on the inside or outside edge of the eyelid
Tick bites
Treat or prevent Lyme disease (a disease that can cause a bull's-eye shaped rash, fever, aches, and fatigue in the days or weeks following a tick bite) and evaluate other tick bites
Travel health kit
Treatment and education prior to travel for commonly encountered conditions while traveling (altitude sickness, malaria, motion sickness, severe allergic reaction, skin irritation or inflammation)
Travelers’ diarrhea
Travelers' diarrhea treatment, education, and follow-up care for those traveling internationally to a destination at high or medium risk for travelers' diarrhea or those having returned from international travel with symptoms
UTI (Female bladder infection)
Pain, burning, or feeling of having to urinate more often (urinary tract infection)
Whooping cough exposure
Medication to prevent whooping cough (pertussis) after close contact with a person with the illness
Vaginal yeast infection
Itchiness, burning, and redness with thick, white discharge in the vaginal area
Birth Control medication
Start a new birth control medication (implants and IUDs are not available)
Birth Control medication refill
Refill or restart birth control medication (implants and IUDs are not available)
Chlamydia exposure
Self-treatment for those exposed to a partner recently diagnosed with chlamydia
Emergency contraception
Plan B or Ella to prevent pregnancy after unprotected sex
Erectile Dysfunction
Difficulty getting or maintaining an erection
Genital Herpes medication refill
Refill of genital herpes medication (only for those with a prior genital herpes diagnosis)
Acne
Whiteheads, blackheads, or pimples (red, skin-colored, or pus-filled bumps) on the skin
Rosacea
Redness, purple or dusky brown discoloration, flushing, red lines or patterns, or small raised bumps (red or yellowish-brown in color) on the face
Burns (minor) and sunburns
Injury caused by extreme heat or sun exposure
Diaper rash
Rash on the skin in the diaper area
Eczema
Itchy rash of the skin with a, scaly, or crusty appearance (not caused by direct contact with an irritant)
General skin conditions
Symptoms affecting the skin or nails
Nail condition
Pain, redness, and swelling around the nail or cuticle
Shingles
Painful red blisters or crusts usually located on one side of the body
Ringworm (fungal skin infection)
Red, itchy, circular rash or discolored patches anywhere on the body
Athlete's foot
Burning rash with cracked skin, blisters, or crusts on the feet
Jock itch
Red, itchy, ring-shaped, or circular rash on or near the genitals
Eyelash lengthening
Cosmetic treatment that lengthens the eyelashes (for those without eye problems)
Male pattern baldness
Treatment of hair loss on the scalp for men
Head lice
An itchy scalp from small insects in the hair that lay tiny white oval shaped eggs (nits) that do not brush off
Anti-aging skin treatment
Prescription and over-the-counter retinoid treatments for anti-aging (not for treatment of acne)
UTI (Female bladder infection)
Pain, burning, or feeling of having to urinate more often (urinary tract infection)
Pink eye
Redness, irritation, or drainage of the eyes (conjunctivitis)
Stye (bump or bumps on the eyelid)
A painful bump on the inside or outside edge of the eyelid
Ear pain (Swimmer’s Ear)
Itching, redness, or pain of the ear (outer ear infections only)
Canker sore
Open sores inside the mouth that are often painful
Cold sore or fever blister
Sores around the mouth with some burning and tingling before sores appear
Cracks on the corner of the lips
Dry, red, or cracked skin in one or both corners of the mouth
Cold sore prevention
Medication to prevent cold sores (for those with a previous diagnosis)
Impetigo
Red sores on the face that mainly affect infants and children
Dental pain
Management of mild to moderate dental pain while waiting to speak to or be seen by a dentist (not for those who are pregnant). Narcotic pain medication is not available.
Low back pain
Pain in the lower back area (must have started within the past 12 weeks)
Plantar Fasciitis
Pain in the heel or foot
Tick bites
Treat or prevent Lyme disease (a disease that can cause a bull's-eye shaped rash, fever, aches, and fatigue in the days or weeks following a tick bite) and evaluate other tick bites
Insect bite or sting
Evaluation and symptom relief measures for an insect bite or sting
Quit smoking
Medication and nicotine replacement options to quit smoking and other nicotine-containing products
Gastrointestinal conditions
Symptoms affecting the digestive system, such as constipation, diarrhea, and mild abdominal pain
Heartburn or Acid Reflux (GERD)
Burning pain between the stomach and throat often leaving a bitter taste in the mouth (gastroesophageal reflux disease)
Vaginal yeast infection
Itchiness, burning, and redness with thick, white discharge in the vaginal area
Mastitis (breast inflammation or infection)
Breast pain, tenderness, or warmth (only for those who are lactating or breastfeeding)
Whooping cough exposure
Medication to prevent whooping cough (pertussis) after close contact with a person with the illness
Seasonal allergies (Allergic Rhinitis)
Stuffy or runny nose, sneezing, eye redness, or itchiness of the eyes, ears, nose, or throat caused by allergies
Asthma medication refill
Short term asthma medication refills
Birth control medication refill
Refill or restart birth control medication (implants and IUDs are not available)
EpiPen medication refill
Refill of EpiPens for treatment of severe, potentially life-threatening allergic reactions (anaphylaxis)
General medication refill
Short term medication refill (controlled substances not available)
Genital Herpes medication refill
Refill of genital herpes medication (only for those with a prior genital herpes diagnosis)
Migraine medication refill
Short term migraine medication refill (prior migraine diagnosis required)
COVID-19 treatments
Evaluation for COVID-19 (coronavirus) treatment for those with a confirmed diagnosis of COVID-19, with symptoms that started within 5 days, and certain high-risk factors. A prescription is not guaranteed.
Cold, sinus infection, or flu
Stuffy or runny nose, cough, sore throat, headache, fever, or muscle aches
Flu exposure
Evaluation for medication to prevent the flu (influenza) after close contact (within 48 hours) with a person with the illness
Post-COVID discharge (video required)
COVID-19 (coronavirus) follow-up after being discharged from the hospital or clinic. Start by answering questions online and then have a video visit with a provider.
Altitude sickness prevention
Treatment to prevent altitude sickness for those planning to travel to high altitudes (8,000ft/2,500m or higher)
Malaria prevention
Treatment to prevent malaria for those planning travel to countries where malaria is common
Motion sickness prevention
Treatment to prevent motion sickness, such as car sickness
Travel health kit
Treatment and education prior to travel for commonly encountered conditions while traveling (altitude sickness, malaria, motion sickness, severe allergic reaction, skin irritation or inflammation)
Travelers’ diarrhea
Travelers' diarrhea treatment, education, and follow-up care for those traveling internationally to a destination at high or medium risk for travelers' diarrhea or those having returned from international travel with symptoms
Our doctors are ready to help
Revolutionizing the prescription process with on-demand care that’s 100% online. No visit needed.
Answer a few questions about your concern.
Receive a diagnosis and treatment plan in as little as 15 minutes, from a board-certified provider.
Choose your pharmacy, pick up your prescription, and start feeling better!
Care anytime you need it.
Skip the waiting room and receive prompt responses from healthcare professionals, without the need for an in-person visit.
Need a refill ASAP? We have you covered.
Our 24/7 team of board-certified providers will help you in minutes. Answer a few questions and choose your preferred pharmacy to get the medication you need today.
Is it the flu, covid or a cold?
Get answers for select urgent needs like the cold and flu, whenever fast treatment is needed.
Have additional questions?
First you complete an online intake form to help gather information about your symptoms and medical history for a healthcare provider to review. We then have a licensed healthcare provider review the information you provided and evaluate your treatment options. If prescribed, the provider will follow-up with a personalized treatment plan, just for you. You will then be able to choose for the new prescription to be sent to any pharmacy of your choosing.
As an added bonus, you're able to use the Optum Perks Discount Card to get your new prescription medication at the lowest possible price.
No. Our service is available 24 hours a day, 7 days a week with no appointment needed.
Telemedicine relies on patients giving full and truthful answers to the best of their knowledge. As long as this is the case, telemedicine is a safe way to receive treatment. Treat a telemedicine consultation just as you would if you were speaking to a doctor or nurse face to face. This ensures we can accurately assess your medical and personal history. This also helps us consider a safe and effective treatment that has the best possible chance of working for you.
For the same reason, it's important to carefully follow all instructions when you upload photos of yourself and your ID.
If prescribed, you will be able to select and send your new prescription to the pharmacy of your choosing.
The online care intake costs $25 and only covers the cost of your visit with your provider. The cost of the medication isn't included in your visit. If prescribed, you can buy your medication from the pharmacy of your choice.
Don't forget to use a Perks Discount Card to ensure you're getting the best price on your medication at the pharmacy.
- You will be able to use the Perks Discount Card or coupon for the majority of visitless prescriptions. Make sure to search your new prescription on our website if you have any questions.
If you don't have a Perks Discount Card or coupon, get one here.
No, but our consultation price is usually less than that of a standard copay!
No. Similar to a doctor's office visit, the online consultation price only covers the cost of your visit with your provider. If you're prescribed medication, there will likely be an additional charge at the pharmacy.
Don't forget to use a Perks Discount Card or coupon to ensure you're getting the best price on your medication at the pharmacy. If you don't have a Perks Discount Card or coupon, get one here.
